Mobile Device Security and Storage Media Management


JupiterOne recognizes that media containing customer data may be reused when appropriate steps are taken to ensure that all stored data has been effectively rendered inaccessible. Destruction/disposal of customer data shall be carried out in accordance with federal and state law. The schedule for destruction/disposal shall be suspended for data involved in any open investigation, audit, or litigation.

JupiterOne utilizes virtual storage repositories such as AWS EBS volumes and S3 buckets to store production data. Volumes and repositories utilized by JupiterOne and JupiterOne Customers are encrypted. JupiterOne does not use, own, or manage any mobile devices, removable storage media, or backup tapes that have access to production customer data.

Policy Statements

JupiterOne policy requires that:

(a) All media, including mobile and removable media, storing JupiterOne company data must be encrypted according to the defined data handling requirements.

(b) Confidential and Critical data, including but not limited to customer data, MAY NOT be stored on laptops, mobile devices, tablets or removable media such as USB flash drives.

(c) All destruction/disposal of cloud-based storage media containing critical data will be done in accordance with federal and state laws and regulations and pursuant to the JupiterOne’s written retention policy/schedule.

(d) All critical data must rendered inaccessible in a forensically sound manner prior to storage media reuse or disposal.

Controls and Procedures

Media Disposal Process

The Security Team is responsible for ensuring storage media containing critical / sensitive data (such as customer data) is disposed securely in the following manner:

Use of USB Flash Drive and External Storage Device

Per JupiterOne corporate policy, Confidential and Critical data may not be stored on external devices such as USB flash drives. This includes and is not limited to customer data.

Temporary Storage Exception Process

Usage of USB flash drives for temporary transfer of Confidential and Critical data may be allowed on a case by case basis, when the following process is followed:

Support and Management of BYOD Devices

JupiterOne provides company-issued laptops and workstations to all employees. JupiterOne currently does not require employees bringing their own computing devices.

The end-user computing devices are self managed. Each JupiterOne employee is responsible for:

The Security Team provides automated scripts for end-user system configurations and/or technical assistance as needed. Such configurations are monitored continuously using the JupiterOne Platform.