JupiterOne uses certain sub-processors to assist in providing JupiterOne’s services. A sub-processor is a third party data processor engaged by JupiterOne who agrees to receive customer data from JupiterOne intended for processing activities to be carried out:
(i) on behalf of JupiterOne customers;
(ii) in accordance with customer instructions as communicated by JupiterOne; and
(iii) in accordance with the terms of a written contract between JupiterOne and the sub-processor.
JupiterOne maintains an up-to-date list of the names and locations of all sub-processors. This list is below, or you can obtain a copy by contacting email@example.com.
Application, Data, and Hosting Infrastructure Subprocessors
|Sub-Processor||Purpose||Data Types||HQ Address||Location of Servers||URL|
|Amazon Web Services||JupiterOne application and data hosting||All data imported or uploaded into the JupiterOne platform||10 Terry Avenue North, Seattle, WA 98109-5210||USA||https://aws.amazon.com/|
|ChurnZero||Analytics tool to improve user experience||Data of logged-in users including name, email address, title, browsing activity and any email and/or chat conversation||740 15th St NW FL 8, Washington, DC 20005||USA||https://churnzero.net/|
|Pendo||Analytics tool to understand page specific events||Time spent on page, items clicked, user email address||150 Fayetteville St., Raleigh, NC 27601||USA||https://www.pendo.io/|
|Sentry||Debugging and application error tracking, monitoring, and reporting||Detailed error information including account name, account ID, account access policy, and environment specific data such as browser version and O/S||132 Hawthorne St, San Francisco, CA 94107||USA||https://www.sentry.io/|